Wine Club Terms and Conditions
Wine Club Terms and Conditions
Welcome to the Longevity Family! Thank you for becoming a part of the Longevity Wine Club. To help you make the most of your membership please take a moment to familiarize yourself with all of the club policies. There is no fee to join the Longevity Wine Club and you may sign up anytime online, or by visiting the tasting room. As a member you agree to all terms and conditions of membership. By becoming a member you verify that you or the recipient of the club is at least 21 years of age. You authorize Longevity Wines to charge your credit card four times per year (March, June, September, December). You agree to purchase a minimum of two club shipments or to pay a $100.00 early cancelation fee.
Notifications
You will receive an email prior to each club shipment noting important dates and details of your shipment. It is the member’s responsibility to notify Longevity Wines of any changes to credit card and billing/shipping address prior to the billing date noted in the email. Unfortunately we are unable to make any changes after billing.
Billing
The club releases will be charged to the credit card on file. It is your obligation to update your credit card information online or by phone (925-443-9463) prior to the billing date. In addition any address changes must be made at [email protected] or (925) 443-4963 at least 5 days prior to this billing. Longevity Wines is not responsible for shipping charges incurred due to misdirected or returned shipments or changes made after the deadline. If a club release shipment is returned for an incorrect address or three failed delivery attempts you will be responsible for the additional cost of reshipping or a restocking fee of $25. Club wine purchases, tax and shipping are non-refundable once they have been processed. Costs may change without notice.
Shipping
We have negotiated the lowest shipping costs available and are pleased to pass the savings on to our members. Flat rate shipping charges for all club tiers are available for the contiguous United States. Due to federal law requiring all wine shipments to be signed for by a person at least 21 years of age, a daytime delivery address is requested. Shipments are handled by UPS or GSO and cannot be delivered to PO, FPO, APO or IPO boxes. Returned or refused shipments will incur additional fees. We ship to the following states: AK, AZ, CA, CO, DC, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, ME, MN, MO, NC, ND, NE, NH, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, VT, WA, WI, WV, WY. Sorry, we cannot ship internationally at this time.
Winery Pick Up
Will call members are required to pick up their club wines within 90 days of billing. If you are unable to pick up in that time frame you must email [email protected] or call us at (925) 443-4963 to make other arrangements prior to the 90 day requirement. If a club release is not picked up within the 90-day period, we reserve the right to substitute any wines at an equal or greater value, and/or ship the wine to you at your cost.
Substitutions
Club release wines are pre-selected by the winemaker and substitutions are not allowed. We understand that you may prefer certain wines over others; however we encourage you to try the winemaker’s selections as they reflect the high quality and house style you expect from Longevity Wines. If you have any questions regarding the selected wines in your club release please contact us at [email protected] prior to the billing date.
Cancellations
Requests to cancel your membership can be made after you have received two club shipments and with a 30-day advance written notice sent to [email protected] . If the 30-day cancellation period occurs during a scheduled club month (March, June, September, December), that shipment will be processed as your final release. All wine purchases, tax and shipping are non-refundable after processing and early cancellations may result in a $50 cancellation fee.
We hope you find your membership enjoyable. If we can be of further assistance, please contact us at [email protected] or (925) 443-4963.
Welcome to the Longevity Family! Thank you for becoming a part of the Longevity Wine Club. To help you make the most of your membership please take a moment to familiarize yourself with all of the club policies. There is no fee to join the Longevity Wine Club and you may sign up anytime online, or by visiting the tasting room. As a member you agree to all terms and conditions of membership. By becoming a member you verify that you or the recipient of the club is at least 21 years of age. You authorize Longevity Wines to charge your credit card four times per year (March, June, September, December). You agree to purchase a minimum of two club shipments or to pay a $100.00 early cancelation fee.
Notifications
You will receive an email prior to each club shipment noting important dates and details of your shipment. It is the member’s responsibility to notify Longevity Wines of any changes to credit card and billing/shipping address prior to the billing date noted in the email. Unfortunately we are unable to make any changes after billing.
Billing
The club releases will be charged to the credit card on file. It is your obligation to update your credit card information online or by phone (925-443-9463) prior to the billing date. In addition any address changes must be made at [email protected] or (925) 443-4963 at least 5 days prior to this billing. Longevity Wines is not responsible for shipping charges incurred due to misdirected or returned shipments or changes made after the deadline. If a club release shipment is returned for an incorrect address or three failed delivery attempts you will be responsible for the additional cost of reshipping or a restocking fee of $25. Club wine purchases, tax and shipping are non-refundable once they have been processed. Costs may change without notice.
Shipping
We have negotiated the lowest shipping costs available and are pleased to pass the savings on to our members. Flat rate shipping charges for all club tiers are available for the contiguous United States. Due to federal law requiring all wine shipments to be signed for by a person at least 21 years of age, a daytime delivery address is requested. Shipments are handled by UPS or GSO and cannot be delivered to PO, FPO, APO or IPO boxes. Returned or refused shipments will incur additional fees. We ship to the following states: AK, AZ, CA, CO, DC, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, ME, MN, MO, NC, ND, NE, NH, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, VT, WA, WI, WV, WY. Sorry, we cannot ship internationally at this time.
Winery Pick Up
Will call members are required to pick up their club wines within 90 days of billing. If you are unable to pick up in that time frame you must email [email protected] or call us at (925) 443-4963 to make other arrangements prior to the 90 day requirement. If a club release is not picked up within the 90-day period, we reserve the right to substitute any wines at an equal or greater value, and/or ship the wine to you at your cost.
Substitutions
Club release wines are pre-selected by the winemaker and substitutions are not allowed. We understand that you may prefer certain wines over others; however we encourage you to try the winemaker’s selections as they reflect the high quality and house style you expect from Longevity Wines. If you have any questions regarding the selected wines in your club release please contact us at [email protected] prior to the billing date.
Cancellations
Requests to cancel your membership can be made after you have received two club shipments and with a 30-day advance written notice sent to [email protected] . If the 30-day cancellation period occurs during a scheduled club month (March, June, September, December), that shipment will be processed as your final release. All wine purchases, tax and shipping are non-refundable after processing and early cancellations may result in a $50 cancellation fee.
We hope you find your membership enjoyable. If we can be of further assistance, please contact us at [email protected] or (925) 443-4963.
